3 | | |
4 | | === Symptom: The host computer will not communicate with the !BarrettHand™. === |
5 | | |
6 | | Possible Solution: |
7 | | 1. Verify all connections are secure to the Power Supply, !BarrettHand™, and computer. |
8 | | 1. Check that the serial cable is a straight-through extension cable. |
9 | | 1. Verify the Power Supply is turned on. |
10 | | 1. Firmware may no longer be valid. Try [[FirmwareUpdate| downloading the firmware]]. |
11 | | 1. Host computer baud rate and !BarrettHand™ baud rate may be set to different rates. Close the !BarrettHand Control GUI and reset the !BarrettHand™, by cycling power on the !BarrettHand Power Supply. Restart the !BarrettHand Control GUI and try initializing again. |
12 | | 1. The communications port selected is being used by another program. Close all other programs that use the selected communications port. Reset the !BarrettHand™ and restart the !BarrettHand Control GUI. |
13 | | 1. If the problem persists, contact Barrett Technology. |