Changes between Version 1 and Version 2 of Hand/280/Troubleshooting


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Timestamp:
Jul 16, 2013, 7:22:46 PM (12 years ago)
Author:
dc
Comment:

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  • Hand/280/Troubleshooting

    v1 v2  
    11= BarrettHand BH8-280 Troubleshooting =
    22Most of the symptoms repeated in this section were generated by Barrett's own lab Hands which are assigned to destructive testing over millions of cycles.
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    4 === Symptom:    The host computer will not communicate with the !BarrettHand™. ===
    5 
    6 Possible Solution:
    7         1. Verify all connections are secure to the Power Supply, !BarrettHand™, and computer.
    8         1. Check that the serial cable is a straight-through extension cable.
    9         1. Verify the Power Supply is turned on.
    10         1. Firmware may no longer be valid.  Try [[FirmwareUpdate| downloading the firmware]].
    11         1. Host computer baud rate and !BarrettHand™ baud rate may be set to different rates.  Close the !BarrettHand Control GUI and reset the !BarrettHand™, by cycling power on the !BarrettHand Power Supply.  Restart the !BarrettHand Control GUI and try initializing again.
    12         1. The communications port selected is being used by another program.  Close all other programs that use the selected communications port.  Reset the !BarrettHand™ and restart the !BarrettHand Control GUI.
    13         1. If the problem persists, contact Barrett Technology.
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