Changes between Version 36 and Version 37 of WikiStart

Timestamp:

Sep 9, 2011, 5:28:02 PM (13 years ago)

Author:

mm

Comment:

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WikiStart

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 = Barrett Customer Support =
 
-This is where Barrett publishes its product support information.  There is no guest login for this site, and you cannot create your own account for this system. 
+This is where Barrett publishes its product support information. Please feel free to browse or search our online documentation here. Only Barrett employees may log in to edit this wiki. You may not create your own account for this system. 
 
-To discuss or contribute to our forums, please visit [http://web.barrett.com/forum the forum] and start a thread or add on to an existing one. **Note: For now the forum is primarily for customer discussion and Barrett-posted announcements. Please email support@barrett.com for the quickest response.**
+To contribute or participate in our forum, please visit [http://web.barrett.com/forum the forum] and start a thread or add on to an existing one. ''Note: The forum is primarily for customer discussion and Barrett-posted announcements. It is not intended for technical support, and is not monitored by our support team.''
+
+If this site leaves a question unanswered, please email support@barrett.com for help.
 
 If you are a customer, you may access Barrett support videos, software installers, firmware updates, and other files by logging into the [http://www.barrett.com/robot/support.htm file area] with your customer access code. If you have lost your code or do not have one, please [http://barrett.com/robot/contact.htm contact us] for support.